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General conditions of sale

 

Our principles

A Piq'Point creates counted cross-stitch designs with as much respect as possible of defined rules of the Roman Catholic Church, particularly for those related to Patron Saints and Blessed.
For those last ones, the closest Saint is chosen. If Christian name differs from Saint's, both names are mentioned on the grid. As for example, "Albane" is written on the top left corner and "Saint Alban" on the bottom right corner.

Delivery time

Apart exception (new creation, period of holydays), delay of realization turns around 8 days after receipt of the payment. The on-line payment shortens it. As it has been securized, we recommand it.

Realizations

Models are given unstitched.
Their size varies. In 18 ct/inch Aïda, model of a saint will turn around 12x15cm. Add 15% of the size for 32 linen and 25% for 14 ct/inch Aïda.
The "complete" kit is ready for starting stitching. It includes charts (colours and black and white symbols), needle, DMC fabric and DMC threads, note on how to stitch and explanation on the design. The "threads" kit does not include the fabric. The "charts" kit only consists in the charts and explanation.
For possible personalization, some models are supplied with a set of alphabet letters. If a text is added, please redefine the middle of the model.

Fabric and threads

You can choose among three kinds of fabric : 14 or 18 ct/inch white DMC aida or 32 ct/inch natural colour linen (beige).
The 14 is the easiest to stitch on, with its large weave. The other two give finer designs but need much more concentration.
To facilitate the framing, a 2-inch border is provided.

Packing

Full kit is sent in a simple plastic sleeve. The Chart kit is delivered under simple envelope. If you wish to offer the full kit, we advise you to opt for the option "packing gift" (+ 2 euros), corresponding to a tidy hardback packing.

Tariffs

Tariffs are independent of the choosen canvas. Discounts (non cumulative with other possible reductions) are defined for orders above different steps, excluding port and packing. Forfeit concerning the packing and the port is defined regardless of the number of kits.

Payment

Payment by credit card (Visa / Eurocard)is secure and is the best payment mean from one country to another. Despite you prefer send a cheque (with all risks), please add 20 euros as we will get the charge for any foreign cheque.